Terms of Services

All clients of HostDingle.com are subject to the following terms of service:



1.Limited Liability

HostDingle.com shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of HostDingle.com servers. All damages shall be limited to the immediate termination of service.


2. Refund Policy

2.1

If you are not satisfied within your first 7 days we would be happy to provide you with a full refund, please contact our support department who will attempt to rectify the situation. If the problem cannot be fixed and you are unhappy with the service you are entitled to a refund within 7 days. There are no refunds past the 7 days period.

2.2

Refunds are not available for .COM, .NET, .ORG or any other domain names, Domain Transfer In fees, Domain Transfer Out fees, or any other products or services provided by Host Dingle through other companies.

2.3

No refunds will be made if we terminate your hosting or other services due to violation of terms and services.

2.4

Credit on your account cannot be refunded and must be used for purchases and renewals.

2.5

Accounts purchased under a promotion, with or without a promo code, are excluded from the 7 days money back guarantee.

2.6

Refund is only applicable for Shared/Reseller Hosting and failure to provide guaranteed service, like unable to provide guaranteed Uptime/ServerLoad/Bandwith/Customer Support.


3. Affiliates

Affiliates may not mask, hide or modify the affiliate link. It must be used as displayed in the client area. You may not spam or advertise in areas or sections of websites that breach the rules of the displaying site. Doing so will result in the link being reported.


4. Billing/Price change/ Cancellation

At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan. We accept PayPal,Debit/Credit Card, Payza, Bitcoin, Local Bank Deposit and Bkash. After upon successful payment verification your account will active instantly .

4.1

The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on hostdingle.com, and the right to increase/decrease the amount of resources given to plans at any time.

4.2

Any chargebacks against HostDingle will occur a $100 chargeback fee.

4.3

Account Cancellation request must be submit before invoice generation(15 days before of expiration date) . Otherwise you've to pay invoice to collect your Data.

4.4

Invoice will generate before 14 days of Expiration Date

4.5

Repeating abuse,email spamming, virus/malware cleaning will incur a fee of $25.(Failure to pay abuse fees by the due date or failure to respond to abuse tickets promptly may result in termination of all services within the account).


5. Late Payments:

5.1

All accounts are billed according to the dates they were activated on. Action for overdue payments:

1-3 Days - No Action Taken

4 Days - Accounts will be suspended ($3 Late fee)

20 Days - Accounts will be terminated. ( Backup will not be available)


5.2

Late Domain Renew fee is $3 ( After 30 days of expiration it will be queued for deletation)

5.3

No Backup Will be given for Due invoice account.

5.4

If the customer has multiple services, they risk having their other services suspended until all services are paid up to date.


6. Suspension and Termination

You agree to comply with these Terms and Policies. Any violation of, these Terms and Policies or the other rules, regulations or policies your account may suspend or terminate.
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6.1

Using the Service in a way, which constitutes violation of any applicable statute, law, court order, tariff, regulation, or treaty (including, but not limited to, intellectual property, communications, privacy, criminal and international law)

6.2

Using account for pornography,offsense audio, video and still image.

6.3

Fraudulent Sites Virus/Phising/malware/rootkit Activities.

6.4

Assisting in or directly distributing copyrighted material.Pirated Software/Warez (Linking to pirated software is also not allowed, this includes sites such as MegaUpload, RapidShare, etc.)

6.5

Providing fake or incomplete contact details, including name, postal address and telephone number.

6.6

Engaging in harassment, whether through language, frequency, or size of messages, either with email or website content.

6.7

Using the Service for mail bombing/Spamming/Mass mailing.We do not offer php sendmail.

6.8

Using account to any type personal, Regional, Religious attack and harrasment, buylling is strickly prohibited.

6.9

Using accounts for uploading,downloading,video/audio streaming,file sharing.

6.10

Using accounts for AutoSurf/PTC/PTS/PPC/Gambling/Lottery/Casino/MUDs/RPGs/PBBGs sites

6.11

Banner-Ad services (commercial banner ad rotation)

6.12

Using a shared account as a backup/storage device is not permitted

6.13

High-Yield Interest Programs (HYIP) or Related Sites

6.14

Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)

6.15

Prime Banks Programs

6.17

Hacker focused sites/archives/programs

6.18

Bank Debentures/Bank Debenture Trading Programs

6.19

Public Proxy Scripts/Anonymizers/ IP Scanners

6.20

Broadcast or Live Sporting Events or TV Streaming

6.21

Using account for File Dump/Mirror Scripts (similar to rapidshare)

6.22

Using account for Torrent Distribution

6.23

Sites promoting illegal activities

6.24

Any abuse with our staff in any medium or format will result in the suspension or termination of your services without refund.

6.25

Using account for selling or wrtting information about E-cigarettes, Tobacco, Hookah, Alcoholic products, Illegal drugs etc.

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.Failure to respond to email from our abuse department within 48 hours may result in the termination of your services. All abuse issues must be dealt with via trouble ticket/email and will have a response within 48 hours.


7. Resource Usage

User may not (violation can result in account suspension):

7.1

Use 15% or more of system resources for longer then 60 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.

7.2

Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.

7.3

Run any software that interfaces with an IRC (Internet Relay Chat) network.
7.4

Run any bit torrent application, tracker, or client.
7.5

Run rapidleech plug mod.

7.6

Participate in any file-sharing/peer-to-peer activities.

7.7

Run any gaming servers such as counter-strike, half-life, battlefield1492, etc.

7.8

Run cron entries with intervals of less than 4 hours.

7.9

Send 25 more emails per hour (50 emails per day).

7.10

Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.

7.11

Run any MySQL queries longer than 15 seconds. MySQL tables should be indexed appropriately.


8. Backups

HostDingle take remote backup and backups are not guaranteed. These backups are strictly for our own use in-case of a server failure, or any emergency. HostDingle recommends that clients should backup their data to their personal computers or storage servers. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on HostDinlge servers.

8.1

Suspended/terminated (due to violation of Terms of Services) Account backup may available by paying $25.00 fee. ( Copyright/trademark/Patent Infringement, virus/phishing/hacking script, pornography,harmful content will be deleted)


9. Report Abuse Policy/DMCA

We have a zero tolerance spam policy. We monitor the use of our system and services to ensure they are not used for the purpose of sending out unsolicited email. Please use this submission form to enter any issues regarding spam and the use of our services. Your message will be evaluated for merit and acted on where appropriate, and therefore, we reserve the right to use your notice to substantiate the abuse to our customer. We have also taken measures to prevent the abuse of our registration engine, web hosting, and DNS services at a transactions point of origin in an effort to contribute our part to the elimination of spam. Please note that due to the volume of complaints received, unless we need additional information, you will not receive a reply or update from us. Please be assured that we take abuse very seriously and investigate every incident that is reported. Report abuses to abuse@hostdingle.com


10. Account Migration

10.1 For shared Hosting we'll migrate your account to us at charge of free. Your Old account should be Cpanel and this migration is only applied for new purchase and once per account.The free transfer services are available for 30 days from your sign up date and only available if your previous hosting company is running cPanel. After 30 days Transfer fee is $5 for per shared account and we transfer only your full cPanel account.

10.2 For Reseller Hosting we'll migrate upto 10 Cpanel Account charge of free. Thereafter per account charge $1.

11. Change to the TOS

HostDingle reserves the right to revise its policies at any time without notice.


12. Disclosure to Law Enforcement

HostDingle may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.


13. SLA Uptime Conditions

13.1

If your service drops below 99.9% up-time in any given month, you may receive one month of credit on your account . This must be claimed within 5 days of our monitoring dropping below this level.To request a credit, please contact billing@hostdingle.com with justification.


13.2

Up-time status is only monitor by our status page and monitors only.Uptime guarantees only apply to shared / reseller solutions.


14. Reseller: Client Responsibility

Resellers are responsible for supporting their clients. HostDingle does not provide support to our Reseller's Clients. If a reseller's client contacts us, we reserve the right to place the client account on hold until the reseller can assume their responsibility for their client. All support requests must be made by the reseller on their clients' behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and responsible for any of their clients actions that violate the law or the terms of service.
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